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Shipping Policies



General:
FREE Standard Shipping on all orders from continental United Sates all the time
FREE 2nd Day on orders over $100.00 to continental United States (2 Business Days) always
We ship via FedEx, UPS and USPS with options to ship ground, 2nd day delivery and overnight. Delivery time frame is based upon the standard delivery time frame provided by the carrier.
All internet sales are shipped, we do not have local pick up service.
This policy does not apply for orders over $500.00 please email us at service@nurenskincare.com and we will quote you shipping and handling charges.

Delivery to the Continental United States:
Please see the table below for details
Free delivery to U.S. States only. Time stated in business days excludes weekends and holidays.  In-stock items only.
Packages being shipped to a PO Box can only be shipped via Standard Shipping.

DELIVERY TO THE CONTINENTAL UNITED STATES

Order

Shipment

Shipment

Delivery

Policies

Amount

Method

Cost

Time

Comments

$0 - $99.99

Standard

Free

2-7 business Days

Delivery time will Vary by States

No guarantee delivery date

$0 - $99.99

2-day

$12.95

2 business days

No PO Boxes Address

Weekends & Holidays are

not consider business days

$0 - $99.99

Overnight

$29.95

1 business day

No PO Boxes Address

$100 - $500

Standard

Free

2-7 business Days

Delivery time will Vary by States

No guarantee delivery date

$100 - $500

2-day

Free

2 business days

No PO Boxes Address

Weekends & Holidays are

not consider business days

$100-$500

Overnight

$29.99

1 business day

No PO Boxes Address


Delivery to Alaska, Hawaii, Puerto Rico and U.S. Territories:
Please see the table below for details
Please note that UPS cannot guarantee shipping in 2 days to Alaska, Hawaii, and Puerto Rico and U.S. territories at this time. Please allow at least 3 working days. Nuren Skincare cannot refund orders or file claims with UPS unless it has been longer than 5 business days.

DELIVERY TO ALASKA, HAWAII, PUERTO RICO AND U.S. TERRITORIES

Order

Shipment

Shipment

Delivery

Policies

Amount

Method

Cost

Time

Comments

$0 - $500

USPS Priority Mail

Free

3-9 business Days

Order process within 24 hours

No guarantee delivery date

$0 - $500

UPS 2-day Air

$24.99

2-3 business days

Order process within 24 hours

Weekends & Holidays are

not consider business days


Delivery to international:
Please see the table below for details
International customers are responsible for all import duties and taxes associated with their Nuren Purchase. All customs charges are determine by their respective countries and not by Nuren Skincare. Please check with your local customs department, customs broker or postal carrier for customs charges prior to ordering.
Any international packages refused and sent back to Nuren Skincare will not be refunded or reshipped.

DELIVERY TO  INTERNATIONAL


Order

Shipment

Shipment

Delivery

Policies


Amount

Method

Cost

Time

Comments


$0 - $500

UPS International

$79.99

7-10 business Days

Order process within 24 hours




Undeliverable packages:
All undeliverable packages including the refused shipments and package that have failed delivery because of wrong input of address will be returned to Nuren Skincare and assessed a $15.00 Non-Delivery Fee. The Non-Delivery fee will be deducted from the refund amount and balance amount will be credited to the form of payment account.

Processing Time:
All orders are processed within 24-48 hours of being placed. Orders received on Saturday and Sunday are processed by the end of closing Monday. Orders received after 12:00 pm CST on Friday will be processed on Monday.

Domestic Delivery Time Standard Shipping and Expedited shipping:
Orders shipped to the South Western United States can be expected within 1-4 business day. Orders shipped to other states can expect deliveries in 2-7 business days. For quicker delivery, guaranteed overnight and 2nd day shipping services are available. 2-day shipping is free in the contiguous United States for orders over $100.00. All delivery times are estimates. The total time needed to deliver your package may be longer. Nuren Skincare is not responsible for delays in delivery due to inclement weather, any form of labor strikes, transportation failure or natural disasters.

United States Postal Services (USPS):
For the Military addresses and PO Boxes deliveries, the service of USPS is required. Nuren Skincare cannot guarantee replacement of lost packages shipped via USPS.The confirmation number you receive from Nuren Skincare indicates that the package has been delivered to USPS and is not used to track that package en route.

Nuren Warehouse:
The Nuren warehouse will be closed in accordance with United States Federal Holidays and as per the city and State declaration of inclement weather and the state of emergency.

Important Note:
We always strive to get better in our operation and customer service. Please email us at service@nurenskincare.com for any comments or suggestions.